First let me be clear, I'm not talking about remote desktop here. I often use remote assistance in windows 7 with my parents to help sort out issues they have with their computer. Previously they could use remote assistance to ask me for help, and it worked really well. Since then, their modem/router combo died, so their ISP sent them a new one and I switched to Toastman on my 610nv2. Now remote assistance no longer works. Does anyone know how to best troubleshoot this? Or what services/ports I should tweak??? I currently have upnp enabled on both routers and I thought that would be enough, but it's not working.
Toastman and Remote Assistance = nogo