Thread Title: Make it simple, but descriptive. I usually don't open threads titled "Please help!" For starters, it's harder for people to search through threads titled that way in the future and it’s also harder to keep track of your thread after deciding to help you. If you’re having a problem with a service, put the service name in the thread title, e.g. “How to set my own DNS servers” where DNS is the service that you need help with.
Summary: I never really read this part. If I were to put one, I would make it much shorter than the allowed length, and say, “ISP sets DNS Servers with DHCP, I want to manually set them.”
Body: MAKE THIS SIMPLE AND SHORT! We don’t have all day to read about your problem, so you have to strike a balance between writing a novel and only posting 2 sentences. There are a few pieces of information that are pretty much universally required, regardless of your question:
- Router make and model. Make is the brand, like Linksys or Asus. Model is the model, E3000, RT-N16, etc. If your router has a version, sometimes it can be helpful to know as well; like, Linksys E4200v1 vs. E4200v2.
- Firmware and build you are running – This is paramount as different builds have different defaults in some cases, and several different features. If you just say you can’t find Transmission, and someone tells you where it is, but you’re not running a build that includes it, obviously the answer isn’t going to help you. In this case, I would just grab the whole string from the file you used to flash your router. In my case: “tomato-E3000USB-NVRAM60K-1.28.7496.2MIPSR2-Toastman-RT-Ext”
- Your problem with a brief description of the environment if needed. E.g. “My ISP sets my public DNS servers when I get my IP from them with DHCP. How do I set my own public DNS servers for my network and router to use?” Simple, it says how my ISP gives me my IP, what the issue is, and what I would like to do. If I were having problems with wireless, I would mention how many wireless signals were in the area, and if I were in an apartment or house.
- A thank you for your time. We’re people like you, with busy lives. During our limited discretionary time, we are giving back to a community of people that have a similar passion.
You should also do what you can before posting your question. Yes, we know the search function isn’t the greatest, but look anyway, and google the forum as well. Many questions have been answered time and time again. Also, most people that build the firmware will have a “readme.txt” file that you can read with the firmware downloads. It’s obvious you haven’t read that file if you’re asking why you can’t connect to your toastman build that you just flashed, because that file says DHCP is disabled by default. Many questions about features are included in different builds can be answered by a quick look at the readme or, “Which build” files that these people post as well. Finally, there’s a lot of information on Wikipedia about Tomato, and the different builds, check it out fist before posting: http://en.wikipedia.org/wiki/Tomato_(firmware). I see a lot of threads that go unanswered because there’s not enough info or someone just failed to look in the forum’s previous posts/RTFM before posting. Hopefully, if you take the time to read this, you can get a better answer in a shorter amount of time than “Rtr broke. What do?” would yield.
POST A LINK WITH LOW KARMA OR GUEST ACCOUNT:
The easy way to do this is to just take off the leading part of the link. http://google.com becomes google.com. This way, whoever decides to support you can just copy the "link" you posted and paste it into the address bar of their browser, or even select it and right click, open in new tab. You don't need to add a bunch of crazy spaces making it super difficult to just grab and go. You'll see how the second link, "google.com," doesn't show as a link, but if you copy and past it into the address bar, it takes you there. Same with this:
This is why: